Quick answers
My game did not resume where I left it
Reopen Tiny Necromancer and choose the resume option if it appears. If the run cannot be recovered, include the chapter, hero, and what happened just before the app closed when contacting support.
I completed an ad but did not receive the reward
Rewards are granted only after the ad provider confirms completion. Check your connection, wait a few seconds, and return to the relevant screen. If the reward is still missing, do not repeatedly watch live ads—send a diagnostic report with the approximate time and reward type instead.
An ad was inappropriate or misleading
Use the ad's information or report control when available. You can also contact support with the approximate time, your country, and a screenshot. Do not include personal information in the screenshot.
How do I restore a purchase?
Open Settings or the Night Market, then choose Restore Purchases while signed in to the same Apple Account used for the original purchase. Permanent non-consumable items can be restored where supported.
Can I move progress to a new device?
Tiny Necromancer does not currently use an account or cloud-save service. Local progress may transfer through Apple's device backup and migration tools, but the game cannot independently recover a deleted local save.
How do rewarded ads work?
- Stamina refill: 5 stamina, up to three completed ads per day.
- Ritual revive: one revive per ritual, at 50% health with brief protection.
- Soul Ash: 20 Soul Ash, up to two completed ads per day.
Send a useful report
In Tiny Necromancer, open Records and use the diagnostic report option. Add a short description of what you expected, what happened, and the steps that led to it. The report is never sent automatically—you choose how to share it.
Please avoid including passwords, payment details, or other sensitive information.
Contact support
Email support@callumeddisford.co.uk. We'll use the information you send only to respond and investigate the issue, as described in the privacy policy.
Email support